The DOT Drug Test Result Process
DOT drug tests are federally regulated under 49 CFR Part 40. Results don't go directly from the lab to you or your employer — they must be reviewed and certified by a Medical Review Officer (MRO) first. This protects donors from false positives and ensures compliance with federal law.
Specimen collected at a certified site
Urine specimen is collected under direct observation protocols (for observed collections) and sealed in a tamper-evident chain-of-custody kit. Specimen ID and chain-of-custody form (CCF) are completed.
Day 0Specimen shipped to a SAMHSA-certified laboratory
The specimen is shipped overnight to an HHS/SAMHSA-certified laboratory. The lab tests for the 5-panel DOT substances: marijuana metabolites (THC-COOH), cocaine metabolites, opioids, amphetamines, and phencyclidine (PCP).
Day 0–1Laboratory reports result to the MRO
The lab issues a preliminary result — negative, non-negative, or invalid — to the MRO within 24 to 48 hours of receiving the specimen. The lab never reports directly to employers.
Day 1–2MRO reviews and verifies the result
For negative results, the MRO verifies and reports to the employer immediately — usually within hours of receiving the lab result. For non-negative results, the MRO contacts the donor for a medical interview before issuing a final result.
Day 1–3Final result reported to employer / DER
The MRO issues the final verified result to the employer's Designated Employer Representative (DER) or the C/TPA managing the program. Employers can view results in the WorkOccMed portal.
Result availableNon-negative results take longer
If the laboratory finds a non-negative result, the MRO must reach the donor by phone for a medical interview before issuing a final result. The MRO makes three contact attempts over 24 hours. If the donor cannot be reached, the MRO contacts the DER. This can add 1–3 business days to the process.
What Each DOT Drug Test Result Means
The MRO issues one of several possible final results. Here's what each one means:
Other Possible Results
Negative-Dilute: The specimen was negative but diluted (low creatinine). Depending on the employer's policy, a second collection may be required.
Refusal to Test: If the donor refuses to provide a specimen, adulterates or substitutes the specimen, or refuses the MRO interview, the MRO reports a refusal — which is treated the same as a positive result under DOT regulations.
Invalid: The specimen could not be tested. The employer must direct an immediate re-collection.
Cancelled: Testing was cancelled due to a fatal flaw in the collection or chain-of-custody process. The employer must direct an immediate re-collection (no adverse action against the donor).
How to Check Your Results
Where you access your results depends on who ordered the test.
Ordered through WorkOccMed?
Employers and designated employer representatives (DERs) can view all test results in the WorkOccMed employer portal. Results appear as soon as the MRO certifies them — typically within 1 to 3 business days of collection.
Log In to Employer Portal →Individual donors: contact the MRO directly
If you were tested as an employee (not the employer ordering the test), your results go to your employer's DER — not directly to you. You have the right under 49 CFR Part 40 to request a copy of your results from the MRO. Call us at (888) 233-4567 and we can connect you with the MRO on record.
If the MRO Calls You
If your result is non-negative, the MRO's office will contact you by phone. Always return these calls promptly. The MRO needs to give you an opportunity to explain any legitimate medical reason for the result — such as a valid prescription — before a final result is issued. If you miss three attempts over 24 hours, the MRO will report a positive result without your input.
The MRO is a licensed physician and this conversation is confidential. They are required by law to consider your explanation before issuing a final result.