Compliance & HIPAA Notice of Privacy Practices

1. Our HIPAA Status

WorkOccMed Medical Group, PLLC is a HIPAA Covered Entity. We directly provide clinical services — DOT and non-DOT physical examinations, drug and alcohol testing coordination, and related occupational health care — and we create, receive, and maintain Protected Health Information (PHI) in the course of that care.

WorkOccMed LLC, our administrative and scheduling affiliate, acts as a HIPAA Business Associate to WorkOccMed Medical Group, PLLC and to employer clients for functions such as online scheduling, consortium/random-testing program administration, invoicing, and coordination with our network of certified collection sites and laboratories. A Business Associate Agreement governs how WorkOccMed LLC may use and disclose PHI on the practice's behalf.

This is not a conditional or "where applicable" status — it applies to every patient and driver whose testing or examination we coordinate.

2. Medical Director & Medical Review Officer

Per 49 CFR Part 40, every non-negative DOT drug or alcohol test result is reviewed by a certified Medical Review Officer (MRO) before it is reported. Our laboratory partner for DOT testing is Clinical Reference Laboratory (CRL), and results are reviewed by CRL's certified MRO staff.

Additional certified MRO staff may review results depending on volume and availability; all reviewing MROs hold current MRO certification under 49 CFR Part 40.

3. Provider Network & Accreditation

• Certified Medical Examiners — DOT physical examinations are performed by providers listed on the FMCSA National Registry of Certified Medical Examiners (NRCME).
• Certified Collection Sites — Drug and alcohol specimen collections are performed at sites trained and certified for DOT chain-of-custody procedures.
• Laboratory Testing — Drug testing is performed by CLIA-certified, HHS-certified laboratories through our partner Clinical Reference Laboratory (CRL).
• Medical Review — All non-negative results are reviewed by an MRO certified under 49 CFR Part 40 prior to reporting.
• Network Coverage — 15,000+ certified locations nationwide. To find a certified site near a specific address, use our Find a Location tool, or contact us directly for a current directory.

4. Notice of Privacy Practices — Summary

This section summarizes our full HIPAA Notice of Privacy Practices (NPP), available in full below. It describes how WorkOccMed Medical Group, PLLC may use and disclose your Protected Health Information (PHI), and your rights regarding that information.

How We May Use and Disclose PHI

• Treatment — to provide, coordinate, or manage your examination or testing.
• Payment — to bill and collect payment from you, your employer, or an insurer.
• Healthcare Operations — for quality assessment, training, and business management.
• DOT / Regulatory Reporting — results and required data are reported to your employer's Designated Employer Representative (DER), Medical Review Officer, and, where required by federal regulation, to the FMCSA Drug & Alcohol Clearinghouse.
• As Required by Law — including in response to a valid court order, subpoena, or public health reporting requirement.

Your Rights

• Right to request a copy of your medical/testing records
• Right to request a correction to your records
• Right to request restrictions on certain uses and disclosures
• Right to request confidential communications
• Right to receive an accounting of certain disclosures
• Right to receive a paper copy of the full Notice at any time, upon request
• Right to file a complaint with us or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights if you believe your privacy rights have been violated — without retaliation

5. Privacy Officer & Contact

Questions, requests regarding your PHI, or privacy complaints should be directed to our designated Privacy Officer:

WorkOccMed Medical Group, PLLC — Privacy Officer
411 Hackensack Ave, Suite 200, Hackensack, NJ 07601
Phone: (888) 233-4567
Email: privacy@workoccmed.com

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.

See also our general website Privacy Policy, which covers information collected through workoccmed.com forms, scheduling, and our SMS program.